Angela W.

Waste of money! Unless you have money to burn, do not purchase this product or the trial. The trial is a rip off. You download the app for trial and you see all the possibilities it shows, however it will not record or check sms, nothing. It says "Not available in trial version" which defeats the purpose of a trial, right? But you THINK it will work and you're going to get what you see in the options so you're fooled into purchasing a minimum of 3 months which costs 192.97 after 'taxes'. And then they ran my card, claimed it was not able to be processed so I go through PayPal to pay and the next day I sign into my bank account only to find that PayPal charged me and they charged me. That's nearly $400! For 3 MONTHS. I contacted them, the rep placed me on hold while she contacted the billing department. They photocopied the PayPal transaction receipt and sent a photocopy over to me CLAIMING this was the only transaction that they show on my account. I said "well there's obviously 2 one from you and one on your behalf from PayPal so you need to reverse the transaction so my money goes back into my account because despite your claims I've been charged twice". The rep told me to let her get them back on the phone, after 30 minutes she comes back to me claiming no one is answering in the billing department for me to call back some other time. Never got it straight going through them, I had to cancel my card and call fraud hotline with my bank because it was on a Saturday. The transaction could not be reversed by my bank until that following Monday because of having to sign the dispute affidavit. So I was out nearly 400 until that Monday when I did get 200 back. I left the PayPal transaction alone because I did purchase it, which you live and learn. Over half of their features do NOT work. I've tested them over and over. And the live panel... what a joke. It's hit or miss. More missing instead of hitting though. Gives error message that couldn't connect to target device. Which was not true. The ONLY thing that works consistently is the text message function HOWEVER it will NOT show deleted messages. This app and this company is a fraud. Please don't waste your time or money.