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This is the second time I tried to use your company. Maybe it's just the sales person I keep getting. I requested 3 quotes. I received two immediately. When I mentioned I have one more I was waiting on, I was met with a response that it takes 24 to 48 hours. I then commented that the other 2 happened fast. I was met with a stale email reiterating the 24 to 48 hour rule. (Although it didn't apply to the other 2 items) 2 days later no word on the 3rd item. Once again another company was more helpful.
Best wishes with your poor customer service.
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This is the second time I tried to use your company. Maybe it's just the sales person I keep getting. I requested 3 quotes. I received two immediately. When I mentioned I have one more I was waiting on, I was met with a response that it takes 24 to 48 hours. I then commented that the other 2 happened fast. I was met with a stale email reiterating the 24 to 48 hour rule. (Although it didn't apply to the other 2 items) 2 days later no word on the 3rd item. Once again another company was more helpful.
Best wishes with your poor customer service.
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Thank you for taking the time to share your feedback. We're looking into this incident as it's our goal to always come through with a five-star experience. Your review is appreciated, and we're happy to do everything we can to make this right.