I bought 4 pair of shoes from hoka ( different Style). It was my first time trying hoka snd the day they arrived I.realized they run little small and I need a size bigger and requested return next day( 30 day return policy even on worn shoes)
It's been over a month and se have called multiple times, spoke to multiple managers
And none can tell us the real problem why there is wait on refund except that the items not received as expected. I have provided return receipt with weight of return packet but they saying they don't have details on why can't refund.