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I ordered 4 eye shadows from NYX cosmetics US website as they were unavailable in the UK. With tax included it came up to $30.50. The price of shipping by MyUs is extortionate and it has ended up costing me $39.85 plus $10.00 in personal shopper fees. So it has cost me just over $80 to purchase simple eye shadow weighing 0.6 lbs. I find it outrageous that NYX would partner with such a shipping company. I had no idea it would be that expensive seeing as my goods are not high-value or heavy. It appears that these two companies are complicit in suckering unsuspecting customers into this scam. In what world is it reasonable to spend over $80 for 4 eye shadows?
I have contacted MyUS and they say that they cannot help me because they have already shipped my item to me and have now raided my pay-pal account. I have made a very big and expensive mistake.
I ordered 4 prismatic eyeshadows from their US website as they were unavailable in the UK. With tax included it came up to $30.50 but since they do not deliver overseas, their company endorses MYUS.COM for all international shipping with the promise of free standard membership. This is well and good but the price of shipping by MyUs is extortionate and had ended up costing me $39.85. This means that it has cost me about $80 to purchase simple eyeshadow weighing 0.6lb. I find it outrageous that NYX would partner with such a shipping company. It appears that these two companies are complicit in suckering unsuspecting customers into this scam. In what world is it reasonable to spend over $80 for 4 eyeshadows.
I just thought I would let NYX know how much of a disservice they do to their international customers (or maybe they just don't care for them).
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Thanks for trying our service and taking the time to write a review. I just wanted to let you know the best way to maximize your savings on our express shipping costs is to consolidate your purchases. If you are a Premium member you can hold your packages for up to 30 days at no additional cost. Our shipping cost per pound decreases as the weight of the shipment increases. Our shipping rates are based on the size and weight of your package, as well as the courier you choose and even your membership type! Please take note the value of the merchandise does not affect shipping costs. You can use our Ship Rate Calculator to estimate shipping costs: http://www.myus.com/en/international-shipping-rates/. Please email us at support@myus.com with any further questions or concerns.