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Anita P.

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1 Review by Anita

SOUND SMITH

  • SOUND SMITH

“Excellent Customer Care”
8/9/18

I purposely chose to title this review "customer care" and not "customer service" because there is a distinct difference. Service indicates you're getting your needs met. Care indicates your expectations are exceeded. Shannon certainly cares about taking care of her customers - fair prices, quick shipping, always responsive, and certainly reliable. There's something to be said about dealing with local shops if at all possible. Thanks!

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