Anna B.

Placed an order during their birthday sales for the 1st time. I gave it a shot, knowing it wasn't a whole lot of money anyway because, I red these reviews before and I was pretty cautious.
It's a total shame some of you guys had a bad C. S. experience. On my end, they were pretty helpful on the phone and through email. Didn't get a confirmation email right away due to their "high volume of order", I was told I would get it later on which happened.
Plus I don't live in the US but, it still arrived within less than 2 weeks.
I kept in touch on the phone and they sent me the tracking info through email.
Overall I am pretty satisfied and I am considering of buying from them again (if not at sephora) but I also keep in mind all the other bad reviews which I'm surprised about.