Anna M.

I ordered from Belgium some Mason jars lids and rings because I wanted real Mason quality. I ordered from the site masonjars.com I paid 75 dollars for shipping plus some custom taxes because I didn't want to risk getting "fake" or bad quality lids here in Belgium. I was horrified when I opened the box.
My order of lids and rings arrived in brown paper bags instead of new green boxes. Some lids
Were scratched (se pictures).
Inside each brown bag, there was a very unpleasant smell: it is impossible even after washing to place those lids on food.
I lost with this company 150 dollars because of 75 dollars shipping plus additional custom taxes. They said by mail after I complained that they repackage the lids and rings after selling the glass jars with "pour lids"… So these lids have been handled by people, have been stored nobody knows how and are being sold as "new" in brown paper bags without telling the customer. We had to put all of the lids and rings in closed plastic bags because the smell was terrible. I have no words for what happened…This is suppose to be a serious company who sells new products… with the name mason jars…