Anna L.

I've spent a lot of money buying things from this site over the years and most of the time everything was perfect. This time though, I have received a faulty album, it was scratched and the booklet was strangely warped for some reason.

After contacting them, they offered to refund a small amount of the original price. But of course I was not satisfied with that because the goods they delivered aren't working as intended. I let them know I wanted either a full refund or the item replaced and since then they have completely ignored all my emails. They've not given me a refund of any kind nor a new item.

After being a loyal customer for years, you'd think they would try to fix the problem a little better. I'm taking my business elsewhere.