I ordered 10 pairs of socks for my first order. The Dino collection and their free spring collection that had back in April. I was worried about my order not arriving after reading other reviews, but to my surprise, it did! I was wondering why the package was so small considering I ordered so many pairs. I literally got 2 pairs of socks. One from their spring collection (which I did order) and one from their old summer collection (which I didn't order). Very angry with them about that. I emailed their customer service asking for the right order, and if they won't do that then to refund my money. Haven't heard back from them yet. It's just so upsetting because their socks are very comfy and cute but their customer service and shipment suck. They would be a fantastic company if only they knew how to send out the right order which doesn't even seem like it would be hard.