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My daughter saved her money for months to purchase a skirt only to find it was nothing like described.
When she requested to return for a refund she was told to pay an additional $10USD for them to send the correct skirt.
She did this trusting the company and emailed the transaction number only to be met with the same generic email asking her to make payment again.
Absolutely disgusting that the have taken advantage of a 12 year old child.
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Hi there, we are so sorry to bring you an unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. Could you tell us your order number? We will check your email and try our best to solve the problem. Sincerely sorry again for the inconvenience caused.