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Had numerous problems with not getting cashback. Sometimes I get an email after purchase, sometimes I don't. To be honest I have given up clicking to report missing cashback, takes time and effort for pennies, plus after you report it things get 'frozen' for months on end. Don't think I would recommend it to anyone. Too much aggrevation for very little reward
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TopCashBack.co.uk - is a SCAM! Promise £30 cashback to 'refer a friend' BUT they never pay out!
Two holidays with TUI have followed the exact process, but haven't moved to payable. One is over...
Hey Ann,
Thanks for taking the time to leave your thoughts. With missing cashback claims, while we have to submit it through a much bigger system we have a team of colleagues who are continually chasing up retailer's and their cashback administrator to ensure the process is as speedy as possible. We also continue to look internally about how we can make this process even simpler for you.
The key for us is helping you avoid needing claims and to avoid that process entirely and so I hope I can help with that by offering a couple of suggestions. You likely are already double checking over the retailer terms already to ensure what you are purchasing is eligible for cashback. Therefore my suggestion is to do with cookies (and not the ones you eat). If you go onto your internet history settings and clear cookies and cache and so this right before using us, this can really help avoid claims being needed.
I do hope this helps and that your experience picks up going forward. We don'ts want you missing out on cashback.
Matt