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Anne B.

Contributor Level

Total Points
80

1 Review by Anne

  • Night Owl

4/10/23
Verified purchase

Overall the system I purchased 4 wifi wire-free cameras and dvr are what I thought they would be. A little longer in the set-up due to poor step by step instructions, and laggy, even with the booster. We ended up searching on-line to figure out a step we missed that was not clear in the set-up instructions, but it connected when we did. Love the wire free flexibility. The app takes a few seconds to catch up, but you see everything you need to really well. I'm patient, unlike others in the instant gratification world. I purchased extra batteries/charger to begin any kind of rotation, but I expected that with the joy of wire-free. It fits what this simple family needed for security camera usage, without the monthly fee.

Tip for consumers:
It would be nice for Night Owl to offer step by step instructions as it applies to the product set up we purchased. It would have helped if they offered set up instructions in the product description to review before purchasing. I would have like to call someone, but we were installing on a Saturday and there really was no customer service number published for assistance. It's an average experience. Time will tell if I recommend this system or Night Owl the company to other people.

Products used:
4 wifi wire-free cameras and dvr.

Service
Value
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Quality

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