Purchased their VIP package for Coldplay, July 23rd. In Chicago in May for $550.00 a piece- $2000.oo. Supposedly, backstage passes at the venue ( the Stadium)- which was false: they send you to dinner in the area for $400.00 (?) Received a package from a second company, that provides the tickets with plastic badges to wear around your neck, poster, plastic bag with Coldplays name on it- no tickets. The second company Fed Ex's the "real" tickets and SENDS it to another address. No tickets in hand and the concert is in 6 hours... GoodSeats have NEVER called me- only the second dealer! Stay away from these people. $2000.oo mistake!