- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
My garden lights and LED desk lamp did not last 6 months. When I tried to get a refund they said there was no refund. It was my problem. Chat and telephone number did not work. Sent an email to them.
Here is their response:... sorry, we only have 180 days warranty, these orders are over warranty now, we cannot further check and process it now, please understand. We fave related policy on our site, you can view first. Thanks for your time.
Anne hasn’t received any votes.
Anne hasn’t received any thanks yous.
Anne doesn’t have any fans yet.
Anne isn’t following anybody yet.
Empty.
Dear customer,
We are sorry for this inconvenience caused.
And the 180 days warranty is count from delivery date.
So would you please tell us when you received them?
And please check the line if there have problems with lights.
Please don't worry, we could give you a best solution after verify.
In order to be more efficient to solve your problem, you can also try our email service:
http://tmarthk.desk.com/customer/widget/emails/new
Best wishes,
Tmart Service Team