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Anne R.

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1 Review by Anne

SkinMedica

  • SkinMedica

“They took my $$ AND the product”
11/13/23

I purchased approx $750 worth of product and was all in on the system from a recommendation from a friend. I used it intermittently for the 30 days and had a reaction. Multiple times I called Cust Serv and was on hold a long time so I hung up. Finally spoke with someone on day 31. She thought they would make an exception on the refund, but wanted me to speak w another department to document my reaction. I did. They sent me a shipping label to return the product and I returned it. Now they tell me there is no refund. So I basically just handed over $750 with no product. Does that sound right to you?

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