I have been going around and around with this company trying to return the items I purchaed that don't fit because their sizing is off and the items are poor quality! They have requested pictures of the items I want to return, they have asked for more detail of why I want to return them they have offered a store credit for future purchase. They finally came clean and said that shipping to China was too timely and expensive and offered a store credit again. Now today they sent me am email saying that their domain name had changed from lulugai.com to liligal.com - their poor business practices have caught up to them and their now operating under a new name liligal.