Anne W.

I originally submitted a review to their site, but they haven't approved/posted it and it's been weeks. Beware that they pick and choose which reviews to show.

I ordered a reddish-brown body wave HD wig. The cap construction, lace, and sizing were good. I'd say about 70-80% of the knots were successfully bleached. However, the hair quality is not good enough to justify the price. It is dry, making it prone to frizz and tangling. It also sheds more than any other wig I've had, especially around the edges. Every time I wash it, chunks of hair fall out. I hoped this wig would last a long time, but I feel that its longevity will be short. Overall, I do not recommend this company.

I ordered one item from the site a year ago. I then cancelled the membership during the 30-day trial period. They did not charge me for a membership after the trial ended. But TODAY, a year later, they charged me $60 to "renew" my membership when I never bought it in the first place. Getting through to customer service seems to be impossible.

Edit: I finally got a call back, and the man said that I would get a refund. I will update this post again.

Edit2: I got a refund confirmation a few hours later. If this happens to you, contact them ASAP. If I had waited, I suspect that I would have gotten store credits instead.