Annie L.

I ordered my wedding dress from them... now I'm not gonna lie, it was a HUGE headache... I had to cancel my first order cause something went wrong on their end, and replace the order again. Getting a hold of someone was like pulling hens teeth, I called every number I could find for them ( they have a shop in San Francisco called Hedy's Dresses which no one there answers the phone either). Finally I was able to talk to someone on the online chat, and got some answers, then there was a billing issue, they couldn't take the money off my card, so it had to be done via PayPal. I could never log into my kiss dress account, it always froze. And I waited almost a month... finally my dress was shipped out on May 14th. On May 13th they sent me pictures of the dress... it was Amazing, looked just like the picture.
Once they had given me my tracking number, I felt a sigh of relief... until the tracking number didn't work... they gave me the wrong on, so I had to keep on them until I got the proper, working number... Finally yesterday my dress arrived. I paid $223.00 for the dress and custom sizing, and $33.00 for shipping... my dress is amazing, its beautiful, and to my surprise, its too big, but I'm ok with that.
All in all, the headache and worrying was worth it, my dress is amazing and I can't wait to wear it in November. Its my dream dress, the train is like 4 and a half feet long its just beautiful, I was speechless when I seen it.

My only real bad thing to say is, my dress was bunched up in a bag when it was sent out, so I was a little upset with that, but nothing that steaming can't fix.