I am in Australia and have been ordering flower arrangements from From You Flowers. Last 2 Christmases, both arrangements were disappointing! The delivered item didn't look anything like the one posted on the website!
Ordered for Mother's day gift last week, a Pomegranate bonsai plant, it arrived on time (at least) but in a very appalling state! The vase was tilted on its side, soil everywhere and bonsai was wilted!
Still waiting for FULL refund!