I decided I want to try the product before setting up a subscription. They kept my card on file and charged me the following month even though I had denied a subscription and denied making an account. I got an email Friday night saying I had 24 hours to cancel said subscription, only to find out their offices are closed on the weekend. Since I hadn't made an account, I couldn't cancel it online. I then was told I had to pay for a shipping label. Then when I got my refund, they shorted me on 10 dollars and said they don't refund tax or shipping costs... This is Bull$#*!. They're shady and I'll be telling everyone to get their supplements somewhere that's not dishonest.