I really liked the cables. I ordered 4. After 4 months, one broke; it frayed at the connection site. I saw they had a lifetime warranty. I sent a note via the website. Nothing. I then sent an email. Nothing. Called. They answered! But it was a recording saying to submit a note via the email or website. Tried again. Sent pictures. And again and again. Nothing. Don't know if they are even in business anymore. Lousy, lazy, deceitful company. I would have added a picture and my receipt but the option below doesn't WORK!