Thumbnail of user annp470

Ann p.

Contributor Level

Total Points
158

1 Review by Ann

  • SHEIN

11/20/21
Verified purchase

The only available USA phone number has NOT been set up?! Trying to deal with their customer service in CHINA is most frustrating and a complete waste of time. After the "chat" they always stated "issue solved" but NOT at all. Trying to request a change of address took 12 chats to no avail. They kept saying info "updated" but never gave permission to delivery company to change the address. Will never order from them again even though the prices are great!

Thumbnail of user mollym16
molly m. – SHEIN Rep

Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://sourl.cn/AVmS3g.
We'll offer a proper solution for you asap. Thank you and have a nice day! ❤️

Ann Has Earned 78 Votes

Ann P.'s review of SHEIN earned 78 Very Helpful votes

Ann hasn’t received any thanks yous.

Ann doesn’t have any fans yet.

Ann isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user laurend29
Lauren D. reviewed SHEIN
4/30/24

I ordered from Shein before they had a "US Site." At that time there were no "free returns" They...

Thumbnail of user angies534
Angie S. reviewed SHEIN
4/25/24

So disappointed as these were going to be worn for a vacation, and to my daughter's college...