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Ann R.

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1 Review by Ann

Priceline

  • Priceline

“Major bait and switch! Stole my money!”
1/7/19

I reserved a hotel room and it clearly said no payment required and that the reservation can be canceled. Credit card only for holding the reservation. I had 3 other people looking at the room reservation on my phone who saw the same thing. They immediately charged my card and when I called to have the charges removed they said the reservation can NOT be canceled. I spoke with a supervisor who stood by the policy and refused to do anything about it. $420 on a reservation for a tentative trip months from now. I will NEVER use or recommend Priceline again!

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