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Ann T.

Contributor Level

Total Points
80

1 Review by Ann

  • SearsHomeServices

6/30/20

Product Review. This refrigerator is a "Lemon". Purchased 11/1916. Compressor went out in January 2019, then the ice maker June 2019, now we have had four services calls for the defrost unit since January, 2020. We are now waiting for more new parts to be installed. Each time a service person installs parts that continue to fail.
Service call 6/29/20. We waited for service and the tech never showed. Called and was told that the tech called us (a lie, we were never called). Now another service call set for 7/9/20.27 days waiting for service. If this repair doesn't work, we are dumping the refrigerator and Sears Home Services that we pay $49 a month for!

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