DunkinDwarf A.

My shipping wait time was approximately 1 month and 13 days which was ok. Customer service responds back but seems to delete their tickets after they've gotten resolved regardless of your knowledge. My photo was blurry at the edges so I'm guessing it was hard for them to accurately crop it because you could tell that it's cropped if you look at it. So make sure your photo is as perfect as can be and you import your own signature since the E-Sig ink is thick for a pen. I would say this is a good reputable site to order from!