Mike S.

Update: Feb 13,2024:

Can Eventbrite get ANY worse?

Not only do they NOT provide decent customer service, but now they are now forcing organizers to do the following to list events requiring money:

1. Provide Eventbrite with their banking information to be paid,

And

2. Allow Eventbrite to hang onto full profits until they are ready to pay the organizer or refund the organizer's customers,

And

3. Only accept payment methods that Eventbrite's system will allow.

They no longer allow people to put links to external ticketing sites in their descriptions, and this is why I left.

All Eventbrite staff care about is collecting as much money as they can. After all, when you try their website (scan it through a website checking site), they load a bunch of other stuff of which half I could guarantee are advertisements and data collection scripts.

Eventbrite needs to be shut down!

I have attached the CEO's response to an innocent question, and I attached the email I received today with the event title and ID number blocked out

Old review:

So many reasons people shouldn't use it.
1. Its too slow to work with then creating events. Sometimes you can't even type characters without delay.
2. It's run by someone who told one of their customers to go F-themselves.
3. Eventbrite event organizers are FORCED to assign a price to events even if the ticketing is managed outside of EventBrite. This creates confusion to prospective buyers because if people want ticketing and money run by an outside source ONLY and they put the correct price on Evenrbrite, then eventbrite will have the money if people click the eventbrite button instead of following the links to the right ticket source in the description.
4. It cuts creativity. A chunk of your event page will be white with Eventbrite branding and your competitior's ads will show too.
5. You have to wait until sometime AFTER the event is finished to receive pay from EventBrite.
6. They'll market you and your attendees when they feel like it even if you delete your account. They even send a reminder email 48 hours before the event start time that the event is happening even if the organizer has cancelled it.

And here's what I may have experienced that I hated (and thus why I create outrageously high prices for my events just for eventbrite viewers only)... When I list some events as FREE on eventbrite despite the actual event not being free, some people were going for the free tickets, and it got to the point where a venue owner complained that some attendees wanted refunds... Had the attendees read the fine print for my events, they should have figured out to contact ME!
There's probably 100 more but I can't think of them at the moment.

Don't use this site. First of all, half the people act like ghosts. Then when you try to verify the people you chat with are real humans, they often block you. I could imagine who is really chatting in the chat. And if you're smart, you would AVOID buying the VIP membership. It will be a waste of money and you'll probably ending up giving your credit card to a scammer. What's worse, when you try to appeal a ban, you get a 404 (not found) page. Just goes to show the people who run the place don't want to be responsible for their own bad actions.

My friends tried out the site and some of them found they were instantly logged out without even sending one message (actually taken to a page advertising their phone app which doesn't work anymore?). Then when they tried logging again they got an error that their account was deleted for harassing users. But how when they didn't even send a message?

Stay away from this site. 321 chat is much better when trying to meet new people.