Anthony F.

Purchased this product in December, 2014. A Pocket Bike Order: *******. Black mini bike kids pocket motorcycle 2 stroke gas motor engine-no ca sales
Pull start broke, USA Pocket Bike replaced it. After that, the engine ran for 5 minutes stopped. I have had numerous parts sent to me, some purchased on a product that is suppose to be 30 day warranty. This product (Pocket Bike) has never ran at all. It was purchased for my 7 year old Son for Xmas. As of now, I sent the engine to USA Pocket Bike to be fixed. I got the impression they were accusing me of damaging the engine myself. Remind you, we never could get it to run for more than 5 minutes. Right fuel and oil mixture. Well Scott, I believe is the owner tried to sell me another engine, I refused to because I purchased this product and it never, ever lived up to anything. In short, my Son could never ride it because it stayed broken, right out of the box. After 2 weeks, mind you the bike engine was shipped back in February, 2014. After 3 weeks, no engine. I ended up after listening to Scott's sob story about these engines came from China, etc. I gave them authorization to charge my corporate credit card $50 for a new engine. Ok, called every week, told the engine shipped out! Called a few weeks back, then told they are short staffed! Waited another weeked called, Scott told me the engine is being rebuilt. Huh? I was told I purchased a new engine that would go out the following day. Ok, here it is now, April, 2014. I even was sent after two calls a bogus tracking number. I want nothing from this company but to let the public know this is a very shady outfit. Do not do business with them. If you don't believe me. Try calling their phone number: *******453
Right away, you'll here the sigh in Scott's voice, these guys loaves customer service and customers.
My next move is to contact BBT to tell them of the Fraud and refund my money back. I could order an engine from eBay and it would have been here months ago. I'm so frustrated with these crooks! Did I also mention, Scott charged my corporate credit card for $50 bucks but the Invoice showed $100, WOW! This has been such an experience for me! Scott even said the bike I purchased from one of his sellers is junk and they have other bikes for $3,000. What makes him think I would buy anything from these crooks if they can't even fix a 2 Cycle engine! Buyers, please, please beware of these crooks! Thank you BBB! I will find as many consumer sites to let the public know of these CROOKS!