I purchased a pc which developed fault within months of purchase. Contacted Argos to return and in spite of consumer rights act they insist I contact manufacturer. Have explained time and again consumer act states they are responsible. Argos insist that I phone HP. During this time I live alone, no close family/friends I was taken to hospital and after number of visits was diagnosed with terminal lung cancer and was not able to use phone, on oxygen etc. I wrote to HP signed for twice and they failed to reply. In spite of above Argos are still insisting I phone HP to get PC exchanged. Its now been back n forwards for a year so I have no option but to take this arrogant law breaker to Court after Christmas, very difficult in my situation where my time is limited and perhaps this is what they are hoping for. No customer service no compassion and blatant disregard for the Law.