Anthony O.

My wife ordered a dress and provided all accurate sizing details. It was intended for her 60th birthday party yesterday. The dress arrived 4 days before the due date and the measurements bore no resemblance to those submitted, together with the strapless bra cups which were more fitting to a childs doll! My wife wrote immediately with the order details copied into her email, together with photographic evidence of the incorrect manufacture of the dress. The response was deplorable, claiming the waist size was the bust size, which is in fact more than 5 inches different. The tailoring leaves a lot to be desired and they never acknowledged the bra cups at all. Since then, I have advised them that I shall be seeking re-imbursement in full plus compensation for the ruined birthday party. My wife is still extremely upset and meanwhile, SheinDress.co.uk have failed to provide the returns address and are state they will reply on Monday morning, three days after the function. Do not trust this company, who claim to be a UK based company but are undoubtedly based in China.