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Anthony R.

Contributor Level

Total Points
80

1 Review by Anthony

  • SkaDate

11/28/23

Perfect service, but shutting down in 2024.

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We are reaching out with an important update regarding the ongoing restructuring within Skalfa LLC, specifically concerning our SkaDate Software support services.

What this means for you:

We recognize the importance of a smooth transition and are fully committed to supporting your ongoing projects until the end of this year. We highly encourage you to complete all planned works, including site setups, recoloring, and app submissions, by January 1,2024.

For additional support beyond this date, we recommend seeking assistance from third-party service providers. Platforms such as Upwork host a wealth of skilled freelancers, many of whom are already experienced with our software and have worked with Skalfa clients, past and present.

Furthermore, many of our current staff specializing in SkaDate will transition to freelancing on platforms like Upwork, offering an avenue to continue receiving expert service from professionals who are intimately familiar with SkaDate projects.

We understand that change can be challenging, and we are dedicated to making this transition as seamless as possible. If you have ongoing projects requiring completion or if you have any concerns about the upcoming changes, please let me know and I will do my best to address all your requests.

Thank you for your understanding, and I look forward to helping you with your project transition effectively.

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Sincerely,
Jenna Luis
Skalfa LLC
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Thank you for reaching out with your concern.

SkaDate is indeed shutting down, which means that we will not be accepting any new customers. We will also stop selling the product and providing support for it. If you have any questions or concerns, please don't hesitate to ask. I am here to assist you in making a smooth transition for your project.

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Sincerely,
Jenna Luis
Skalfa LLC

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The https://hello.skadate.com/ site will also be deactivated, but we intend to make all valuable documentation, FAQ topics, and manuals available for you or your developer to retrieve. If you wish to collect information from this source, you have until January 1st to do so.

Feel free to reach out if you have any questions or require further assistance.

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Sincerely,
Jenna Luis
Skalfa LLC

Tip for consumers:
Excellent software and best customer service over years, but unfortunately shutting down in 2024

Products used:
Skadate dating software

Service
Value
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