I like to take advantage of award travel, but when I travel it's not always possible to stay withint the same chain. Hotels.com is good: 1) it shows me hotels I have never heard of, that are interesting; 2) their reward program is very good, one free night after 10 stays, and they average the prices, and 3) you don't have to stay with one brand to get rewards. They do charge the money to your credit card right away, but you have ample opportunity to cancel the reservation and get a refund if necessary. They also show more than one type of room for each hotel. My friend and I have been using it for years, with good results.
Dear Antoinette,
Thank you so much for your kind review and sharing your personal experience with the SiteJabber community! We appreciate how you summed up the entire booking process in just a few lines. We do our best to make keep things simple and throw in the best savings to top off the experience.
We look forward to repeating the same experience when you need us next.
Kind regards,
Kevin
HotelTravel.com Team