This brand is a trap.
I bought a Kogan W8 True Wireless Earphones (White) on the internet and when it arrived home I was surprised how Kogan earbud was different from the website photos, totally ugly and disproportional.
I tried to return the product but they didn't help me because I've open the product, although, I didn't turn it on.
As I said, the service support answer was ridiculous and the product is not worth it.
Think well 2x before buying anything from Kogan.
My order number is: ZX2M2P2K