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They claimed that one of the two books I sold them was a fake. Of course it was the more expensive one. Their logic is that the university that gave us this book had fakes and we got screwed. Regardless I will be pressing charges since the original price of the book was over$150.
Antonio M.'s review of Bookbyte earned 2 Very Helpful votes
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I sent my books to this company without reading reviews. It seemed to good to be true that they...
Hello Antonio and thank you for your review.
Our Buyback team has inspected your book (ISBN - 9780133874037) and found it to be an inauthentic copy. They are investigating the issue however we are unable to return the book since it's an inauthentic copy and should not be in circulation. I would advise that you contact the company you ordered this book from to receive a reimbursement for this book. Because of the rising costs of textbooks, there are currently many scams/companies that print and sell illegal copies of textbooks.
Some indicators for why your item was deemed inauthentic were:
-Blurry, enlarged text
-Pages appear photocopied
-Different/lower page quality
-Printing quality
If we find these indicators, we then compare it to an authentic copy of the book and if it doesn't match then that is when it's flagged as an inauthentic copy. Per our Buyback policy, "Bookbyte reserves the right to inquire how items were originally acquired and request proof of ownership. While under investigation, payment may be delayed or withheld. Any items submitted to Bookbyte that are determined to be illegally obtained or printed will be surrendered to the proper authorities (i. E., law enforcement, publishers, or retailers)."
At this time we do recommend contacting the seller of this item to request reimbursement. You can view this information here as well: --> http://support.bookbyte.com/support/solutions/folders/6000206253/page/1?url_locale=
If you have any other questions, please contact our customer service department directly via email.