Appalling B.

Unlawful and Unfair Practices by Dominion Energy: It has come to my attention that Dominion Energy in Virginia including other states are engaging in deliberate and unfair practices, privacy concerns, negatively impacting customers in various ways. The specific concerns include:

1. Exorbitant Billing: Dominion Energy has implemented a system that allows for significant overcharging of customers for energy services, with bills inflated by 100% to 300% compared to their previous monthly usage prior to the installation of the "Smart Meter." For instance, my bill skyrocketed from approximately $125 per month (last billing date of the month) to $425 overnight, despite no one being present in the house. The situation indicates a deliberate exploitation of customers by the company through excessively high bills, which are attributed to smart meter installations and significant increases in electric bills.

2. Customers were not given the option to choose whether they wanted the new meter installed; instead, two individuals arrived at my property unannounced and proceeded with the installation. I had never expressed a desire for the new meter. Additionally, when I requested the removal of the new meter, I was informed that it had already been destroyed.

3. Lack of Consent: Customers are reporting hidden charges for the removal of old meters and the installation of smart meters without obtaining proper consent. Additionally, instances have been reported where unknown and nonuniform individuals are replacing meters on private properties without the knowledge or consent of homeowners, property owners, or renters.

4. "Utility Tax" Charges: Customers are being charged with a "utility tax" for light poles installed by Dominion Energy, raising concerns about transparency and fairness in additional charges.

5. Requests for disconnection made several months ago have still not resulted in refunds for the corresponding months when the service was supposed to be terminated. Furthermore, I have been subjected to a $3.00 monthly tax for a service that I did not request nor desire. Despite lodging a complaint with the SCC in Virginia, it has been five months since August 2023, and I have yet to receive the refund up to February 2024.

6. The implementation of the smart meter system raises concerns about privacy, as customers can now be monitored to determine when they are home or away. This invasion of privacy is deeply troubling and unacceptable.

https://www.change.org/DominionEnergyOverchargingCustomers

This company is deliberately informing customers that their books have mold so they won't return them, allowing the company to resell the books without compensating the customer. Customers are never provided with photographic evidence—untruthful behavior! Do not sell books to this company. They are scamming everyone. Sell books only in person.