April G.

It was one thing after another with them. From not giving me my money out of my account to turning my card off without notice(on several occasions); 1 time leaving me stranded 2 hours away from home with no gas and no way to access my account that had money in it; when my daughter was at church (2 hours away) waiting to be picked up (at night). ***Horrible*** management at the NRH location. This lady was very rude every time I had any interactions with or around her. I would drive across town just to avoid her. And when I asked why they turned my card off the girl at the branch said she would find out and call me Monday because the card dept was already closed... it's been over a month and she hasn't called... I still don't have answers.
Needless to say, after 8+ years of using 1st convenience, I had enough. I no longer bank there and wouldn't recommend them to anyone.