Sneaky, deceptive advertising - i ordered a clock from the clock superstore (really Mercantila) as a gift. My daughter wished to return it and ran into the fact that even tho the sites proudly discuss their 100% Satisfaction Guaranty and Money Back Guaranty there is a small drop down menu that indicates the items are non-returnable. When I went back to look, it appears that most of the items for sale are non-returnable. Very poor policy, but apparently they can get away with it.