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I looked at the website was a free user for a while but decided to upgrade. When i did i was going for a monthly subscription. The validation process and the screen was confusing. I ended up with my credit card being charged for the whole year. Not only that but some of the pictures that i submitted to contests were not fairly judged. Some of the pictures that were blown out and with terrible color won over mine! And if you submit your pictures to a contest they never tell you where you placed. Misleading and confusing! I want a refund!
April S.'s review of ViewBug earned 6 Very Helpful votes
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Hello April,
Thanks for your post! Based on your post, this situation sounds like a billing issue that our Member Support Team can assist with. Please do reach out to them at bit.ly/EmailVB, you'll receive an automatic confirmation email letting you know your email has been received. Once our live agents review it, someone replies within 24 hours (usually less).
Be sure to include the email address and username that are attached to your account. Keep an eye out for the automatic confirmation email letting you know your email has been received and that an agent will reply to you within 24 hours.
We look forward to assisting you with this,
The ViewBug Team