April S.

I ordered a pair of cloud nova forms. When I received them they had been worn and they were dirty on the toe of both shoes along with the soles. I call and sat on hold for right at 2hours only to be told to send them back for a replacement. They replaced them alright with the same pair I mailed back to them. How ignorant do you have to be to send someone used shoes not once but twice. As far as customer service there's not any. The girl that answered the phone was clearly at home and had noise going on the entire conversation. There are no repercussions for this business proving a terrible quality and terrible customer service. I will never purchase anything from jd sports nor finish line again. Your company is a joke and should be shut down.