ON May 11th I ordered ink and my credit card was charged immediately however I never received the confirmation for the order. On pproximately the 16th of May I called them to inquire that I had not received a confirmation and they promised to call back within 24 hours however that did not occur. Calling again on the 19th of May I got the same story they will call back within 24 hours. I received a call later that day stating they don't know what happened with the order. Do yourself a favor don't do business with this company.