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ARCHANA K.

Contributor Level

Total Points
80

1 Review by ARCHANA

  • Worldwide Florist Association

9/13/22

Such poor service do not waste your time they market a 'same day delivery even if its placed 7 hours on the same day they come back to you with an excuse of such they are unable to deliver and send an email at 6.23 pm to advise you of their lack of service. Lack of communication and unprofessional. You should not promote services you are unable to fulfill, and neither should you take payments from customers if you are unable to comply with their delivery expectations! I would have been more than happy to find an alternative delivery option from another provider if I was advised at an appropriate time frame. It is irrelevant to me if your local provider is unable to take the order I pay you, I use your services, and you offer me the delivery expectations and when you email for compensation and to advise on complaint methods or speak to a higher officials 'Sara' is only able to issue me a refund and help me with nothing else. Complete and utter disgrace and a waste of my TIME!

Tip for consumers:
Such poor service do not waste your time they market a 'same day delivery even if its placed 7 hours on the same day they come back to you with an excuse of such they are unable to deliver and send an email at 6.23 pm to advise you of their lack of service. Lack of communication and unprofessional. You should not promote services you are unable to fulfill, and neither should you take payments from customers if you are unable to comply with their delivery expectations! I would have been more than

Products used:
CAKE - SAME DAY DELIVERY

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