Argy K.

Chaos 1000 was acquired a few months ago. After a few weeks of riding, I had to contact FunBike's support service to get the control box repaired. It took a few emails, but they ultimately sent me a replacement.
The same event happened about a month later. I live in London, which is a wet city in general, so I tried to avoid riding it on water because the scooter provides zero protection for your clothes; you would just need new ones after a rainy ride.
Furthermore, the scooter includes holes beneath where the battery and control box are located, making it possible to damage the scooter. They were helpful with the first incident, and the part arrived two weeks later. After declaring my second issue, I came across to a different approach to my problem. After many emails in which they requested videos and photos to better grasp the problem, I received an email stating that I would have to purchase the item from them. While I am still inside the six-month warranty term, no explanation has been provided. I'm no longer surprised, as to why they only provide a 6-month warranty. So, I haven't heard from them in two days after responding to their previous email.
I tried attempting to fix it, following the instructions on their website, but nothing worked. I had a melted cable as a result after trying compinations in the control box! I'm irritated, frustrated, and dissatisfied with my decision. At all costs, avoid!

I just received this email. Thank you for your email.

This is no longer covered under the warranty due to the water ingress on the vehicle, this can be seen by the water detection labels found on the battery. Due to this, we would advise the purchase of the parts as previously advised.

If you have any further inquires please do not hesitate to get in touch.

Kind Regards,

April,

Customer Service Manager

They didn't address the Melted cable issue! Obviously! I'm wondering what reason they will find to make me pay for it. Let's see!

Impossible, the Scooter cannot be used in London then! I have not rode it in the rain! And the only reason is that when i did it i destroyed an expensive pair of trousers! I am so much disappointed honestly guys AVOID AT ALL COST. I am not bothering anymore! WASTE OF MONEY! I'm attached a photo on my google review, so all of you can see the huge water damage I caused

As i can see more people state the same thing. AVOID! BAD QUALITY SCOOTER AND NO SUPPORT!
THEY SAID THEY "VOIDED MY WARRANTY!" hahahah