I have been fighting since November of 2021 to get 176.74 back from a seller that sold me a fake necklace. I reported it to Mercari and I contacted the seller immediately letting them know that I would refuse. The seller saw the message for cancellation but sent the necklace anyway. I refused and never touched the package, and although Mercari said once I let them know it was refused that they would refund me, they never sent a refund. What is crazy is, the seller is not even a real company and the return address is a fake. The post office sent me a letter stating they still have the package but it is undeliverable because this company does not exists. I am fighting with Synchrony bank now because Mercari lied about me having the wrong tracking number. Do not buy from this site. You will get scammed!