Arthur E.

Takealot is eager to sell and deliver. But it is a different story when you need to return. I bought a product and while in delivery I realised that I ordered the incorrect item. It was delivered and I immediately logged a return. They came to collect the sealed box. They refused my return and said the box was opened. We did not open it. I am sure it was a way for then to get out of the return. My wife also bought a nomination bracelet charm. It was inserted in the bracelet and two days after that it broke. She sent it back and they refused to return it because according to them it has signs of wear on it. What the hell?! How else will it broke. I have used Takealot for many years. I just think that their return process is not clear. They must he careful there are many more online shops out there. It is not like in the past where they had the monopily. Get your act together Takealot or you will loose clients.