Ashley H.

I ordered five corrugated plastic political signs from Sign Rocket. Upon delivery, all of the signs had damage, the ink was smudged in obvious places, and the overall quality was just not good.

I contacted my representative from Sign Rocket and informed him of the issue. He first said he doesn't know why or how the ink could be smudged and condescendingly reminded me that digital printing and screen printing are different. I sent him photos of the damage and smudged ink and he then replied that they had been having troubles with their printer. I told him if we couldn't remedy the situation (and suggested an appropriate discount) that I wouldn't be ordering from them again and he replied "sorry you feel that way."

Needless to say, I won't be using Sign Rocket again.