I received my tape-in extensions (wrong length but correct colour) very quickly however the tape was old and did not stick so I had to pay my hairdresser twice to put them in. I advised the company that their product was faulty and was told I could have $10 off my next purchase. I will not be taking up this pathetic offer as the extensions are the worst quality I've ever seen! They were over processed and get tangled every time I wash my hair to the point that I can barely blow dry my hair as I can't get a brush through the extensions. Do not buy from this company!