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Ashley S.

Contributor Level

Total Points
80

1 Review by Ashley

  • WatchBrokers.com

3/14/12

So wish I could give a less than 1 star rating. Let me see... where do I start to tell about my extreme frustration with this company. Be advised this is going to be an extremely long rant as I am more than ticked at this SCAM!

My experience began with Matt Mason in the Atlanta office. I met him with I attempted to sell my Chopard watch. He was very nice and extremely convincing when talking me into allowing them to sell my piece. He assured me that they could sell it for at least $7000 but probably closer to $9000. I happily agreed to allow them to sell it. BIG MISTAKE!

After Matt received my timepiece (August 2011), I went several weeks without hearing anything. Then all of the sudden I started getting calls from Eric Toso. Here is where I should insert that I am business owner and a HUGE stickler for customer service. If there is ever a situation where I am working with a client and they will be passed over to another individual in my company, they are informed about that transition! I was never, not one time, introduced to, or told about Eric Toso until he just started calling me one day.

Now, a personal note to Eric -- you need to learn to speak clearly! I could hardly understand your calls and messages. Also, if a client tells you that the best form on communication for them is e-mail, you should email them.

Back to my complaint... after several months (3-4) of my watch not selling, I began to express interest in getting it back. Suddenly, miraculously, my watch "sold on December 20,2011." I hesitate to say "sold" because I'm not convinced the watch was ever sold. Now get this, the selling price was only $4500! After all the commission and CRAP is taken out, I'm going to end up with a little over $3000 for a $15,000 watch.

Fast forward to now (March 2012) and I have still not received a check for my watch. I am so extremely frustrated that I began calling them and leaving messages every 15 minutes during my hour and a half commute.

I am telling you all this to warn you DO NOT, UNDER ANY CIRCUMSTANCES, trust this company. They are a scam and a fraud and should be shut down! I am a firm believer in karma and I believe these awful individuals that assist this company in scamming people will pay for their evil work.

I am also telling you this because I want to know how many of you ever got your checks? I wish there was some way to just shut these people down. I am so mad at myself for falling this SCAM!

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