Ashlyn B.

After having two cancel two other orders with different websites, I found this one. I'm attempting to handle my own wedding plans and needed to purchase linens for the reception. I found their phone number easily and both times I called, the representatives were extremely pleasant and willing to help me by answering all of my questions. They went out of their way to send me a swatch sample, even though they are transitioning to new samples. They are the Nordstrom of online linens!

I'm attempting to handle my own wedding plans and they were not cooperative, didn’t return phone calls without leaving several messages and really didn’t appear that they were interested in having my business so I cancelled both my orders and went with another company.

After ordering gold charger plates for my wedding, I had to call to find out why my order hadn't finished processing. The representative told me they were out of the item (even though they didn't remove the item from their website until 2 days after my call) and I was only ordering 3 packages of 24. They suggested I chose another. Ultimately I canceled my order and went with another company. You can tell that this business does not care about its customers.