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You guys have a long history of deleting people accounts for no reason and not allowing them to redeem their points that's all your reviews say online and I have spent a good majority of
My time completing surveys only for the same thing to happen to me. I've tried to reset my password and they never send the email. This is truly unacceptable you give the survey community a very bad name.
B D.'s review of Toluna earned 12 Very Helpful votes
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I spent many hours doing surveys and accumulated a number of points. I went to redeem the points...
Thank you for sharing your feedback with us, B D.! I'm truly sorry to hear that you're dissatisfied with our services :( and I would love to have the opportunity to change that.
To uphold a high standard of quality on our panel, we run regular quality checks. It seems that your account might have been caught in one of these checks and was subsequently suspended.
Nevertheless, I would be delighted to further discuss the reasons behind this so that I may provide specific advice and hopefully, satisfactory resolutions. Could you kindly submit a ticket at https://toluna.com/contactus with the subject “sitejabber review - follow-up”?
Hoping to hear from you soon!
Mary
Toluna team