Thumbnail of user audriaj1

Audria J.

Contributor Level

Total Points
80

1 Review by Audria

  • JoinProm

4/14/16

I purchased a dress from this site for my daughters senior prom. The dress was described as was shown on the model as an A-line/V neck lace and chiffon dress and appeared to have a gold band for the waist line. When the dress was received bundled in a plastic bag, shoved in for fit. The top of the dress was reconstructed with beads on the front and lace on the back, a very high waist line which ended up across the bust and a skirt so short it did not cover the butt. You can only correspond with the company through email only and you appear to get a different person every time you email, so it seems. The return policy appears to be very clear but they do not abide by it. They apologized for the error in the dress and offered a 6% refund which is around $10 in U.S. currency. I paid $185 for this dress and it could not be altered to fix the dress. I agreed to pay the postage as stated in their return policy and just like the previous person they gave me the same script. Refusing to send the return label and offered a 6% refund stating that it was the most they could do. I did however file a complaint with the Federal Trade Commission. Which is what we all should do to get this site shut down. Hopefully I will receive results soon. The emails have been going on for weeks. Do not buy from this site. Google your local dress stores, go to a neighboring town if you have to. Do not purchase from this site especially if you are going to miss the money.

Audria hasn’t received any votes.

Audria hasn’t received any thanks yous.

Audria doesn’t have any fans yet.

Audria isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user staceym48
7/10/16

I was promised a dress by a deadline by the online chat person who said to place the order and...

Thumbnail of user burtc15
Burt C. reviewed JoinProm
5/26/16

BEWARE. Do not buy from these people, once they get your money and you call them on a problem...