Audry S.

This is the absolute worst company I've ever worked with. My daughter found a dress she loved on their site so we ordered it for homecoming. While the dress arrived on time and in good condition, it was much larger than the size specifications on the website. I immediately contacted the company. After 17 emails back and forth with their customer service center (requesting that I send photos, sizes, etc. which I happily agreed to), they refused any sort of refund. The dress was $179 plus $40 for expedited shipping and was much larger than their own specifications. They refused any sort of compensation and told me to have it altered locally. They absolutely refused to accept responsibility for their own mistake or do anything to make it right. Be smart, save yourself some money, and shop elsewhere.